References
We have been helping companies to expand abroad since 2014. We have provided services to dozens of satisfied clients during this time. You can rely on us to take care of your needs and to make sure your expansion into new markets is successful.
Expedo
SEO copywriting and content strategy for European expansion
"Expedo sells furniture via online store www.expedo.cz on seven European markets already. Our cooperation with NK professionals started with implementation of our content strategy across the whole of Europe. We appreciate that NK Expand provided not only professional copywriters, but also SEO specialists who were able to work on keyword analysis as well as devise other methods to improve results of our SEO activities. We rate the results of this cooperation at a very high standard."
Markéta Etrychová
Product Department of Expedo Ltd.
Aerium
Customer support in Hungarian for online shop specialized in air conditioning systems
Devices for purification, humidification or cooling of air are increasingly popular. Our client is a successful retailer of devices that improve the quality of air. After solid establishment of both Czech and Slovak online stores, the company decided to expand into Hungary. And currently, apart from professional translations, we also help them with providing customer support in Hungarian. Thanks to careful preparation and training, the customer support is run almost autonomously. Only about 5-10% of enquiries are forwarded to the contact persons of our client.
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Aria Pura
Keyword analysis for expansion to Germany
We help a flourishing fragrance company to sell home diffusers, catalytic lamps and car fragrances on the demanding German market. For the sake of successful expansion to Germany, we conducted a detailed keyword analysis including verification of their searchability using Google AdWords and finding the relevant synonyms. The client uses the outputs of our keyword analysis in SEO translations of product descriptions, blog and social media posts, and also for the German online marketing.
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NaniNails
Customer support in Romanian and translations for online marketing campaigns
We helped a cosmetics brand NaniNails specializing in nail-care products to successfully expand to Romania. In addition to the professional localization of the online store, we also provide customer support in Romanian and translations for online marketing campaigns.
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Fenster-sofort.de
Legal assistance for online store expansion to Germany
An online store www.skladova-okna.cz helps customers to get reasonably priced windows and doors for their flats, houses and buildings of all kind. And we helped the store to successfully expand to Germany and Austria (www.fenster-sofort.de). Apart from professional localization of the store into German, we also provided legal assistance in securing documents required by German administration.
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In Creative
Market research for online hobby market
We teamed up with a digital marketing agency In Creative that helps companies with online marketing both in Czechia and abroad. For one of their clients, a foreign online store specializing in hobby and DYI products, we conducted market research for their planned entry into the Czech market. After clarifying the target groups for the Czech online store, the professional survey was conducted. Here, we opted for combination of CATI (telephone interviews) and CAWI (online questionnaire) methods in order to obtain top quality results. More than 200 respondents provided us with valuable information that the company used for projecting the commercial and marketing strategy of their entry into the new market.
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AXAGON
Translations of product labels into many European languages
For an online store AXAGON which offers a broad variety of computer and mobile accessories, we provide professional SEO marketing translations into many European languages (English, German, Hungarian, Polish, Slovak). The resulting texts were required to flow naturally and be attractive to read in order to meet the company's business goals as it expanded into new markets.
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Proficio Marketing
Professional marketing translations and localizations
Proficion is one of the largest Czech agencies providing strategic marketing services reached out to us. We answered their calls and since then we provide professional localization services for their clients. These include SEO translations of multiple websites. Emphasis on the best possible search engine results of the websites requires careful and high-quality keyword handling and deployment of professional native speakers of target languages.
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Shoptet
Translation of customer support into Hungarian
On this project, we cooperated with Shoptet - the leading provider of online store solutions on the Czech and Slovak markets. The platform offers simple and comprehensive solutions for creating and managing the stores, acquiring the customers, automatization, and other activities associated with online store administration. In connection with the platform’s expansion to Hungary, we undertook to translate their entire customer support solution into Hungarian. Considering the intended purpose, the translation was carried out by Hungarian native speakers who adapted the translated texts to the specific conditions of the Hungarian cultural environment.
more informationWe have been cooperating with NK Expand for a long time. It started with translations into German, then gradually shifted towards customer support and expansion in to Romania. We especially appreciate their prompt response and the high quality of the service provision.
We have been using NK Expand for a long time to translate large technical bodies of text for internal projects that we cannot manage in Czech or Slovak. NK Expand provides flawless translations. All the agreements and deadlines are always met, sometimes even beaten. The project managers keep us well informed about various steps. I recommend a collaboration with NK Expand on larger projects as well.
NK Expand provides translation services for us, as well as customer support abroad. I appreciate the professional, fast and proactive approach the most. Our customer feedback regarding foreign customer support is very good. It is often even better than on the local e-shops. We are very satisfied.
What I appreciate most about working with NK Expand is the professional and friendly approach of all their experts with whom I have had the pleasure of dealing. They always try to find the best solution that matches our top-quality and fast-execution requirements. Majority of their outputs beat the estimated deadlines.
The professional staff at NK Expand helped us to expand the TecTake online store to Slovakia, Hungary, Slovenia and Croatia. We are very satisfied with their professional SEO translations.
For our client, an online ceramics store, NK Expand processed a professional keyword analysis and subsequent SEO translation of the online store into Hungarian. We highly recommend cooperating with NK professionals.
NK Expand prepared a detailed analysis of the Austrian market for us. It helped us understand our Austrian competitors, determine our business strategy, and set our pricing policy prior to entering a new foreign market. We plan to continue using NK Expand´s services during our foreign expansion.
We have been cooperating with the professional staff at NK Expand for many years. They helped us to successfully expand our online store into Germany and currently provide us with high-quality customer support in the German language. Everything works. We can definitely recommend the services provided by NK Expand.
Our cooperation with NK professionals started with implementation of our content strategy across the whole of Europe. We appreciate that NK Expand provided not only professional copywriters, but also SEO specialists who were able to work on keyword analysis as well as devise other methods to improve results of our SEO activities. We rank the outputs of this cooperation at a very high level, because, thanks to them, we sell furniture on seven European markets already.
Dear NK Expand,
On Tuesday the device arrived as promised. With the delivery everything worked out wonderfully, the device works perfectly and it is exactly the order we wanted. Also on behalf of my husband, I would like to take this opportunity to thank you for the fantastic customer service, your great patience and the simple and quick solutions! It's rare to experience a customer service that really gives you the feeling that the customer is still king. So once again: thank you very much for everything! We wish you a good time, stay healthy and kind regards from Giulio family
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